- Welcome to our store www.uggdiscountboot.com. We are hope you have a happy shopping experience.We trade to many counties such as United States, United Kingdom ,Europe,and Australia and so on . We use DHL, TNT,EMS and UPS to ship all our packages.
- We ship items to following countries via EMS :Hong Kong, Macau,Cambodia, Indonesia, Malaysia, Philippines, Singapore, Thailand, Viet Nam,Australia, New Zealand,France,Greece, Ireland,U.K.Canada, U.S.A ;
- We ship items to following countries via DHL/TNT/UPS:
Belgium,Germany, Italy, Spain, Switzerland, Argentina, Brazil, Mexico, Cyprus,Israel,Russia,,South Africa. - Usually it takes about 4-9 days for customers to receive items when shipping via EMS; After articles are sent out,we will provide you with a tracking number via email;
Return policy
- We are committed to your complete satisfaction..Before enjoying easy exchange & return policy, You must contact us with returning shipping address before sending the items back.All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.
- All ordered items are the right items you pick here. We promise you of the right order package. So if returning right items for a refund: all returned items are subject to a 15% restocking fee. Shipping and handling charges are non-refundable.
- We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.
- All returned merchandise should be sent to the shipping address we email you after you get feedback now.
- Except the goods damage or other Special circumstances ,we do not accept any return.
Exchanges
- Because the transnational transport expense cost is very high, so in addition to products damaged or received the wrong products, for other reasons we do not provide exchanges. Exchange applications must be received in your goods within 7 days. Please contact us with your Order ID and one of our team members will help you.Feedback now!
- You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
- We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. We recommend that you add tracking and insurance when sending items to us for your own protection, as we cannot be responsible for lost shipments. Shipping and handling charges are non-refundable.
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